Counselling Services

At the heart of Compass is the Community Counselling Service,
which relies on donations and grant funding.
We also offer an alternative to private counselling for those who can afford to pay for it.


Workplace Support

Workplace Support counselling is a service funded by employers
which offers a series of counselling sessions to employees
experiencing difficulties in their lives.


Get Involved

Compass is a charity and does not receive NHS
funding. There are many ways you can help us
to keep Compass going.

Football is coming home!

Tonight the Premier League returns! and to celebrate legends from both Everton and Liverpool have come together with the help of John Martin to raise money for Compass. John has already raised almost £3000 – amazing work!

Read all about the amazing campaign here and don’t forget please donate some money if you can.

Everpool FC – Another Fundraising event for Compass

Call us today on 0151 237 3993 for more information about our services.

Compass – Counselling Service Update  – 7th May 2020

In response to the Coronavirus, COVID – 19, our staff and volunteer team have now moved to remote working to ensure we can offer a relevant and appropriate service to the Merseyside community at this time of uncertainty.

The Compass staff team are in work and are keeping our phone line and client services going as fully as possible during this time. You can still call us on the usual Compass number – 0151 237 3993 or email us via during our new opening hours of Monday – Thursday 10am – 3pm.

Since the closure of the office we have offered telephone support/counselling to all our existing clients, those clients whom had already been assessed for counselling and on our waiting list and are really pleased that this is proving helpful until we can resume face to face work. We have also conntacted all of our clients who were waiting for an assessment for counselling to offer them shorter term counselling by phone, which is proving useful.

We are working with local employers to provide our Workplace Support Service by phone where feasible and we are collaborating with other local charities to enable our volunteer team to provide additional support for some front-line staff in the NHS.

Do get in touch if you feel we can help. You can keep up to date with tips, updates and self-help material by following us on social media via –


If you would like to offer your support to help Compass to fundraise during this difficult time do get in touch – we need your support both now and when we fully reopen. You can either donate through our Local giving page below or our Virgin Money site above.

We have compiled a list of resources to support your mental health and wellbeing, these can be found below.

Please keep an eye out on here for further updates and information on our future service provision.

If you require urgent assistance please call the crisis team at Royal Liverpool A&E dept on 0151 706 2000, the Samaritans on 116 123 or ring your GP.

Sources of Support Information Leaflet

Compass like many other charities rely on kind donations  to provide the service we offer, if you would like to help us provide support to the people of Merseyside,  especially through these current circumstances, you can donate to ourselves through our Local Giving site. Any donation amount would be gratefully received, however for instance;

A £5 donation keeps our phone lines open

A £15 donation provides a telephone support session

A £40 donation provides a telephone counselling session.

About Compass

Compass has been at the forefront of improving the mental health of the Merseyside community for 40 years.  In 1978 Compass saw the need for accessible, affordable counselling services and through campaigning, hard work and determination set up Compass to provide high quality, professional counselling support and training. We are proud to be part of this innovative service today and hope our webpages help you to find out more about us and the range of services we offer. All our services are continually shaped and developed by those who use, volunteer, refer to and commission and fund our services.


We strive for excellence through continuous improvement.


We are committed to a culture of teamwork collaboration.


We respect people, value diversity and are committed to equality.


We value and recognise the contribution of volunteers, staff, clients and other members of our community.

About Us

We are a community made up of over 25 highly skilled volunteer counsellors, a small staff team and a board of trustees.

Our Services

Whether you need counselling, support for your employees or training, we can help.

Get Involved

Find out how to get involved and get in touch.

Support Us

Whether you are an individual, a community group, a business or an organisation, your contributions make a real difference to the service we can provide to the local community.

Do you or someone you know need help and support?

My counsellor was wonderful to talk with and helped me explore how I was feeling about various aspects of my life, but was never pushy – she just helped me learn by me talking.

My experience with Compass from the start was excellent and made me think there was light at the end of the tunnel. If it wasn’t for Compass I don’t think I would be feeling this way.

Compass and my counsellor have been amazing for me. I am truly grateful and I will never forget the genuine care and help from my counsellor.

First experience of counselling, so had no expectations. It's been incredibly useful, enlightening and has helped me move forward significantly, particularly in my mental attitude. I am extremely grateful and would definitely recommend Compass - in fact I already have to friends who are struggling. I think it's great there is a place like this for people to access, particularly those on a low income.


The service has been excellent. I am so glad I found [counsellor] at Compass. I have changed my life and can't thank [counsellor] and her colleagues, who I have spoken to on the phone, enough. Thank you so much.


"[Compass] have supported me through some very tough times. Compass has gave me a vision of my future in which I can realistically achieve. I would still be going round in circles if it were not for Compass. They stuck with me even at times when my focus stalled. I shall be be grateful eternally for their guidance, support and love."


"[Counsellor] has been brilliant throughout and helped me get to a much better place.When I arrived at counselling I thought I was going insane and after a small number of sessions I'm enjoying life again and the rain clouds have lifted. Thank you all, and most of all thank you [Counsellor's name]."


Service Activity 2018

2166 counselling sessions
were arranged by 311 clients

54% of clients identified as female
and 46% identify as male.

We welcome adult clients of all ages.
Last year, 43% were aged 18-34
43% were between 35-54
And 14% were 55 or older.

60% reduction in severe or
moderately severe depression

during counselling.

66% reduction in severe anxiety
during counselling

96% of clients felt that our service
helped them better understand
their difficulties

Latest News

4th June 2020 in Uncategorised

Everpool FC – Another Fundraising event for Compass

Amazing News - John has raised almost £3000 for Compass so far and the figure is still rising - WOW! , thank you from all at Compass! Hot on the…
Read More
2nd June 2020 in Uncategorised

Volunteer’s Week – 1st -7th June 2020

Volunteer’s week is an annual celebration of the contribution of millions of volunteers who help charities across the UK.  Volunteers are a vital part to Compass, we would not be…
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20th May 2020 in Uncategorised

Mental Health Awareness Week

As many of you will know this week, 18th – 24th May 2020 is Mental Health Awareness week.  This year, due to the Coronavirus pandemic the theme is Kindness.  Mental…
Read More