Counselling Services

At the heart of Compass is the Community Counselling Service,
which relies on donations and grant funding.
We also offer an alternative to private counselling
for those who can afford to pay for it


Workplace Support

Workplace Support counselling is a service funded by employers
which offers a series of counselling sessions to employees
experiencing difficulties in their lives.


Get Involved

Compass is a charity and does not receive NHS
funding. There are many ways you can help us
to keep Compass going.

Call us today on 0151 237 3993 for more information about our services.

Compass is here to help if you need us!

Compass staff and our team of amazing volunteers can provide remote sessions to all of our clients.

We are currently providing telephone and video counselling to  our current clients, as well as  new referrals.

We are open to new referrals so do get in touch if you would like to refer yourself or be referred to our services and we will go through the  process with you and advise you of likely waiting times.  We will ask you at your referral if you would prefer counselling via telephone or video. We will aim to  let you know  what is available at Compass whenever you get in touch so you can make an informed decision about  the best next steps for you.

Our Level 2 Certificate in Counselling Skills course  started on the 2nd October 2020 remotely and is going very well so far .  Our Level 2 Introduction to Counselling course that is due to start on the 22nd April is now full, and so due to unprecedented demand we are looking at holding a further course starting in May . If you are interested in our courses or training please contact ourselves, and we will send you an application form.  We must remind any potential candidates that they need to reside or work within the Merseyside area even though the courses are remote, due to strict regulations with Compass being a charity.

We are unable to see any visitors  to the service without a prior appointment  and this would only be where other options were not available.

Our service is supported by the Steve Morgan Foundation and the Community Match Challenge – part of the governments £750m support package for charities #CommunitiesCan

Contact us

Mon – Thurs  9.30 – 4.00pm

Fri 9:30-3pm

T: 0151 237 3993


If you would like to offer your support to help Compass to fundraise during this difficult time do get in touch – we need your support!.

Compass like many other charities rely on kind donations  to provide the service we offer, if you would like to help us provide support to the people of Merseyside,  especially through these current circumstances, you can donate to ourselves through our Local Giving site. Any donation amount would be gratefully received, however for instance;

A £5 donation keeps our phone lines open

A £15 donation allows us to process 2 new client referrals

A £40 donation provides a telephone counselling session.

You can fundraise through your usual online shopping with Easyfundraising

Do get in touch if you feel we can help. You can keep up to date with tips, updates and self-help material by following us on social media via –


We have compiled a list of resources to support your mental health and wellbeing, these can be found below.

If you require urgent assistance please call the crisis team at Royal Liverpool A&E dept on 0151 706 2000, the Samaritans on 116 123 or ring your GP.

Sources of Support Information Leaflet

About Compass

Compass has been at the forefront of improving the mental health of the Merseyside community for 40 years.  In 1978 Compass saw the need for accessible, affordable counselling services and through campaigning, hard work and determination set up Compass to provide high quality, professional counselling support and training. We are proud to be part of this innovative service today and hope our webpages help you to find out more about us and the range of services we offer. All our services are continually shaped and developed by those who use, volunteer, refer to and commission and fund our services.


We strive for excellence through continuous improvement.


We are committed to a culture of teamwork collaboration.


We respect people, value diversity and are committed to equality.


We value and recognise the contribution of volunteers, staff, clients and other members of our community.

About Us

We are a community made up of over 25 highly skilled volunteer counsellors, a small staff team and a board of trustees.

Our Services

Whether you need counselling, support for your employees or training, we can help.

Get Involved

Find out how to get involved and get in touch.

Support Us

Whether you are an individual, a community group, a business or an organisation, your contributions make a real difference to the service we can provide to the local community.

Do you or someone you know need help and support?

My counsellor was wonderful to talk with and helped me explore how I was feeling about various aspects of my life, but was never pushy – she just helped me learn by me talking.

My experience with Compass from the start was excellent and made me think there was light at the end of the tunnel. If it wasn’t for Compass I don’t think I would be feeling this way.

Compass and my counsellor have been amazing for me. I am truly grateful and I will never forget the genuine care and help from my counsellor.

First experience of counselling, so had no expectations. It's been incredibly useful, enlightening and has helped me move forward significantly, particularly in my mental attitude. I am extremely grateful and would definitely recommend Compass - in fact I already have to friends who are struggling. I think it's great there is a place like this for people to access, particularly those on a low income.


The service has been excellent. I am so glad I found [counsellor] at Compass. I have changed my life and can't thank [counsellor] and her colleagues, who I have spoken to on the phone, enough. Thank you so much.


"[Compass] have supported me through some very tough times. Compass has gave me a vision of my future in which I can realistically achieve. I would still be going round in circles if it were not for Compass. They stuck with me even at times when my focus stalled. I shall be be grateful eternally for their guidance, support and love."


"[Counsellor] has been brilliant throughout and helped me get to a much better place.When I arrived at counselling I thought I was going insane and after a small number of sessions I'm enjoying life again and the rain clouds have lifted. Thank you all, and most of all thank you [Counsellor's name]."


"[Counsellor] has really helped me. I have poured my heart and soul out to her and told her things I have never told anyone. I felt very comfortable with her. She is a lovely human being and has helped me enormously. I am very grateful to her. Compass for me has been wonderful. Thank you to [counsellor] and all the staff."


"When I arrived at Compass I was in a very dark place. From the beginning I felt able to trust my counsellor completely. I was heard! She enabled me to find the belief and strength in myself that I needed to navigate, what became, a very-difficult time. She supported me through the further trauma that followed until I felt able to stand on my own two feet. I am now on a new path, smiling again and eternally grateful. Compass was literally ‘life-saving’ to me! "

Service Activity 2019

3150 counselling sessions
were arranged by 338 clients

59% of clients identified as female
and 41% identify as male.

We welcome adult clients of all ages.
Last year, 39% were aged 18-34
43.6% were between 35-54
And 17.4% were 55 or older.

73.3% reduction in severe or
moderately severe depression

during counselling.

75% reduction in severe anxiety
during counselling

96% of clients felt that our service
helped them better understand
their difficulties

Latest News

28th April 2021 in Uncategorised

Recruitment for Counsellor / Group Facilitator role

Compass are looking for a new counsellor to work within our successful Surviving to Thriving Project. The project is funded by the National Lottery and allows Compass to offer bespoke…
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14th April 2021 in Uncategorised

Goodbye Liz!

Today on Wednesday 14th April, our Director Liz leaves her post with ourselves.  Liz has been with Compass  since September 2017 and has helped grow Compass tremendously during these few…
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29th March 2021 in Uncategorised

Easy Fundraising for Compass

Lockdowns have made a big impact on how Compass can generate income and fundraise.  Compass have therefore joined up with a scheme called EasyFundraising.  It is a scheme whereby anyone…
Read More