Compass – Counselling Service Update – 7th May 2020
In response to the Coronavirus, COVID – 19, our staff and volunteer team have now moved to remote working to ensure we can offer a relevant and appropriate service to the Merseyside community at this time of uncertainty.
The Compass staff team are in work and are keeping our phone line and client services going as fully as possible during this time. You can still call us on the usual Compass number – 0151 237 3993 or email us via firstname.lastname@example.org during our new opening hours of Monday – Thursday 10am – 3pm.
Since the closure of the office we have offered telephone support/counselling to all our existing clients, those clients whom had already been assessed for counselling and on our waiting list and are really pleased that this is proving helpful until we can resume face to face work. We have also conntacted all of our clients who were waiting for an assessment for counselling to offer them shorter term counselling by phone, which is proving useful.
We are working with local employers to provide our Workplace Support Service by phone where feasible and we are collaborating with other local charities to enable our volunteer team to provide additional support for some front-line staff in the NHS.
Do get in touch if you feel we can help. You can keep up to date with tips, updates and self-help material by following us on social media via –
If you would like to offer your support to help Compass to fundraise during this difficult time do get in touch – we need your support both now and when we fully reopen. You can either donate through our Local giving page below or our Virgin Money site above.
We have compiled a list of resources to support your mental health and wellbeing, these can be found below.
Please keep an eye out on here for further updates and information on our future service provision.
If you require urgent assistance please call the crisis team at Royal Liverpool A&E dept on 0151 706 2000, the Samaritans on 116 123 or ring your GP.
Sources of Support Information Leaflet