Counselling Services

At the heart of Compass is the Community Counselling Service,
which relies on donations and grant funding.
We also offer an alternative to private counselling
for those who can afford to pay for it


Employee Assistance Program

Employee Assistance Program is a service funded by employers
which offers a series of counselling sessions to employees
experiencing difficulties in their lives.


Get Involved

Compass is a charity and does not receive NHS
funding. There are many ways you can help us
to keep Compass going.

Call us today on 0151 237 3993 for more information about our services.

Our Counselling For You block of 4 sessions for £200 is proving very popular at the moment, we do have availability so please call 0151 237 3993 and we can take a referral for you.

Did you know we have been running Counselling courses here at Compass for over 10 years? and we have a 100% success rate on candidates – why don’t you see what courses we offer.

We still have a few spaces available on our online Level 2 Introduction to Counselling course,  please contact us for details.

Our Level 2 Certificate in Counselling Skills is due to start in September, and we only have two spaces left on our Level 3 Certificate in Counselling Skills, also starting in September, if you wish to apply please contact us asap, to be sure that you do not miss out!.

We are also looking to link with ethical companies who would be willing to support our charity financially, or in ways you consider may be helpful to our aims and in return we will provide links to your company on our website, helping to raise your profile and increasing respect for your company through Corporate Social Responsibility.

Compass like many other charities rely on kind donations  to provide the service we offer. Donations come from both our clients and local businesses, we would appreciate any donation you could give, please see below QR code to take you to our Local Giving site, or below to our JustGiving site.







Contact us

Mon – Friday  9.30 – 4.00pm

T: 0151 237 3993


We have grouped together all our Compass links for donations and social media, please click the below link to be redirected.

You can fundraise through your usual online shopping with Easyfundraising

About Compass

Compass has been at the forefront of improving the mental health of the Merseyside community for 40 years.  In 1978 Compass saw the need for accessible, affordable counselling services and through campaigning, hard work and determination set up Compass to provide high quality, professional counselling support and training. We are proud to be part of this innovative service today and hope our webpages help you to find out more about us and the range of services we offer. All our services are continually shaped and developed by those who use, volunteer, refer to and commission and fund our services.


We strive for excellence through continuous improvement.


We are committed to a culture of teamwork collaboration.


We respect people, value diversity and are committed to equality.


We value and recognise the contribution of volunteers, staff, clients and other members of our community.

About Us

We are a community made up of over 25 highly skilled volunteer counsellors, a small staff team and a board of trustees.

Our Services

Whether you need counselling, support for your employees or training, we can help.

Get Involved

Find out how to get involved and get in touch.

Support Us

Whether you are an individual, a community group, a business or an organisation, your contributions make a real difference to the service we can provide to the local community.

Do you or someone you know need help and support?

The Queen’s Award for Voluntary Service, a prestigious award known as “The MBE for Voluntary Organisations,” has been awarded to Compass Counselling Services.

We are delighted to announce and celebrate that our volunteers have been awarded a QAVS which was awarded to Compass in a special ceremony at the Liverpool Town Hall by the Lord Lieutenant of Merseyside and the Lord Mayor in September 2021. This significant achievement is a particular testimony to our volunteers and staff team who have shown exceptional dedication and commitment throughout unprecedented challenges, continuing to provide counselling to individuals living on Merseyside.

Compass is one of 241 charities, voluntary groups, and social enterprises, to receive this prestigious award this year.

The Queen’s Award for Voluntary Service aims to recognise outstanding work by volunteer groups to benefit their local communities. It was created in 2002 to celebrate The Queen’s Golden Jubilee. The QAVS awards have been shining a light for years on the fantastic work of voluntary groups for years.

Compass received a crystal award and certificate from the Lord Lieutenant of Merseyside at a special ceremony on the 21st September 2021. Furthermore 2 volunteers attended a garden party at Buckingham Palace in May 2022. Compass are overwhelmed with this honour bestowed and feels it truly shows the wonderful work Compass and its dedicated volunteers do.

My counsellor was wonderful to talk with and helped me explore how I was feeling about various aspects of my life, but was never pushy – she just helped me learn by me talking.

My experience with Compass from the start was excellent and made me think there was light at the end of the tunnel. If it wasn’t for Compass I don’t think I would be feeling this way.

Compass and my counsellor have been amazing for me. I am truly grateful and I will never forget the genuine care and help from my counsellor.

First experience of counselling, so had no expectations. It's been incredibly useful, enlightening and has helped me move forward significantly, particularly in my mental attitude. I am extremely grateful and would definitely recommend Compass - in fact I already have to friends who are struggling. I think it's great there is a place like this for people to access, particularly those on a low income.


The service has been excellent. I am so glad I found [counsellor] at Compass. I have changed my life and can't thank [counsellor] and her colleagues, who I have spoken to on the phone, enough. Thank you so much.


"[Compass] have supported me through some very tough times. Compass has gave me a vision of my future in which I can realistically achieve. I would still be going round in circles if it were not for Compass. They stuck with me even at times when my focus stalled. I shall be be grateful eternally for their guidance, support and love."


"[Counsellor] has been brilliant throughout and helped me get to a much better place.When I arrived at counselling I thought I was going insane and after a small number of sessions I'm enjoying life again and the rain clouds have lifted. Thank you all, and most of all thank you [Counsellor's name]."


"[Counsellor] has really helped me. I have poured my heart and soul out to her and told her things I have never told anyone. I felt very comfortable with her. She is a lovely human being and has helped me enormously. I am very grateful to her. Compass for me has been wonderful. Thank you to [counsellor] and all the staff."


"When I arrived at Compass I was in a very dark place. From the beginning I felt able to trust my counsellor completely. I was heard! She enabled me to find the belief and strength in myself that I needed to navigate, what became, a very-difficult time. She supported me through the further trauma that followed until I felt able to stand on my own two feet. I am now on a new path, smiling again and eternally grateful. Compass was literally ‘life-saving’ to me! "

Service Activity 2023

2730 counselling sessions
were arranged by 225 clients

70% of clients identified as female
and 26.6% identify as male and 3.4% of clients did not specify.

We welcome adult clients of all ages.
Last year, 39.5% were aged 18-34
39.5% were between 35-54
And 11% were 55 or older.

45% reduction in severe or
moderately severe depression

during counselling.

46% reduction in severe anxiety
during counselling

96% of clients felt that our service
helped them better understand
their difficulties

Compass Safeguarding Policy

Latest News

8th December 2023 in Uncategorised

Christmas Community day

On Wednesday 6th December we held a Christmas community day for our counsellors and staff. It was lovely to have so many of our counsellors and staff in together, with…
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30th November 2023 in Uncategorised

Chester Hub

We are excited to confirm the Compass will be opening a counselling hub on a Thursday in Emerald Therapy Services. This will be for Counselling For You and Employee Assistance…
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17th October 2023 in Uncategorised

Merseyside Young Professionals Ball

On Friday 13th October, The Merseyside Young Professional Association held their annual ball at Anfield, and Compass was their chosen charity for the night. Almost 200 guests danced the night…
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