Counselling Services

At the heart of Compass is the Community Counselling Service,
which relies on donations and grant funding.
We also offer an alternative to private counselling for those who can afford to pay for it.


Workplace Support

Workplace Support counselling is a service funded by employers
which offers a series of counselling sessions to employees
experiencing difficulties in their lives.


Get Involved

Compass is a charity and does not receive NHS
funding. There are many ways you can help us
to keep Compass going.

Call us today on 0151 237 3993 for more information about our services.

Covid -19

In response to the Coronavirus, COVID – 19 pandemic our office is now closed and will reopen as soon as the current restrictions are lifted.  Our remote opening hours are Monday – Thursday 10am-3pm, where you can still call us on 0151 237 3993.  If the lines are busy, or if you are calling outside of these hours, any voicemails left will be sent to ourselves remotely.  Alternatively please email and your query will be answered, we ask that you please bear with us as our response may take a little longer than usual.

Compass has closed its waiting list to new clients for the time being while we work to provide continuity for current clients (including those who have had an assessment or are waiting for one). When we reopen our list to new clients we will provide an announcement here on our website. We are working to maintain communication with all clients that have already had contact with Compass via telephone and email according to the preference that you have expressed. To our current client’s we are able to offer some support to those that would like it by telephone, and would ask that if that is you, please get in touch. We thank all current and prospective clients for their understanding at this very difficult time and wish everyone well. We have compiled a list of resources to support your mental health and wellbeing, these can be found below.

Please keep an eye out on here for further updates and information on our future service provision.

If you require urgent assistance please call the crisis team at Royal Liverpool A&E dept on 0151 706 2000, the Samaritans on 116 123 or ring your GP.

Sources of Support Information Leaflet

Compass like many other charities rely on kind donations  to provide the service we offer, if you would like to help us provide support to the people of Merseyside,  especially through these current circumstances, you can donate to ourselves through out Local Giving site. Any donation amount would be gratefully received, however for instance;

A £5 donation keeps our phone lines open

A £15 donation provides a telephone support session

A £40 donation provides a telephone counselling session.

About Compass

Compass has been at the forefront of improving the mental health of the Merseyside community for 40 years.  In 1978 Compass saw the need for accessible, affordable counselling services and through campaigning, hard work and determination set up Compass to provide high quality, professional counselling support and training. We are proud to be part of this innovative service today and hope our webpages help you to find out more about us and the range of services we offer. All our services are continually shaped and developed by those who use, volunteer, refer to and commission and fund our services.


We strive for excellence through continuous improvement.


We are committed to a culture of teamwork collaboration.


We respect people, value diversity and are committed to equality.


We value and recognise the contribution of volunteers, staff, clients and other members of our community.

About Us

We are a community made up of over 25 highly skilled volunteer counsellors, a small staff team and a board of trustees.

Our Services

Whether you need counselling, support for your employees or training, we can help.

Get Involved

Find out how to get involved and get in touch.

Support Us

Whether you are an individual, a community group, a business or an organisation, your contributions make a real difference to the service we can provide to the local community.

Do you or someone you know need help and support?

My counsellor was wonderful to talk with and helped me explore how I was feeling about various aspects of my life, but was never pushy – she just helped me learn by me talking.

My experience with Compass from the start was excellent and made me think there was light at the end of the tunnel. If it wasn’t for Compass I don’t think I would be feeling this way.

Compass and my counsellor have been amazing for me. I am truly grateful and I will never forget the genuine care and help from my counsellor.

First experience of counselling, so had no expectations. It's been incredibly useful, enlightening and has helped me move forward significantly, particularly in my mental attitude. I am extremely grateful and would definitely recommend Compass - in fact I already have to friends who are struggling. I think it's great there is a place like this for people to access, particularly those on a low income.


The service has been excellent. I am so glad I found [counsellor] at Compass. I have changed my life and can't thank [counsellor] and her colleagues, who I have spoken to on the phone, enough. Thank you so much.


"[Compass] have supported me through some very tough times. Compass has gave me a vision of my future in which I can realistically achieve. I would still be going round in circles if it were not for Compass. They stuck with me even at times when my focus stalled. I shall be be grateful eternally for their guidance, support and love."


"[Counsellor] has been brilliant throughout and helped me get to a much better place.When I arrived at counselling I thought I was going insane and after a small number of sessions I'm enjoying life again and the rain clouds have lifted. Thank you all, and most of all thank you [Counsellor's name]."


Service Activity 2018

2166 counselling sessions
were arranged by 311 clients

54% of clients identified as female
and 46% identify as male.

We welcome adult clients of all ages.
Last year, 43% were aged 18-34
43% were between 35-54
And 14% were 55 or older.

60% reduction in severe or
moderately severe depression

during counselling.

66% reduction in severe anxiety
during counselling

96% of clients felt that our service
helped them better understand
their difficulties

Latest News

6th April 2020 in Uncategorised

Avoid Burnout

We are now all a couple weeks into our countrywide lockdown and with stills weeks or even months ahead before we can all return to our normal activities it is…
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26th March 2020 in Uncategorised

Feeling Anxious about COVID – 19? Your not alone,

Coronavirus has plunged the world into uncertainty and the constant news about the pandemic can feel relentless. This constant pressure can increase our anxiety, so we must make sure we…
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12th March 2020 in Uncategorised


In light of the Coronavirus outbreak (Covid 19) we would like to reassure all of our client’s that we at Compass are taking all precautions necessary in line with the…
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