Compass Staff Team

Our staff work as a team to keep the office running smoothly.
Find out more about us below.

Call us today on 0151 237 3993 for more information about our services.

Janette Carr - Director

Hello, I joined Compass in May 2021, and it is a privilege to join such an established and highly valued organisation.

My background includes clinical, managerial, and commissioning roles in the NHS and the Third Sector.  Alongside the Board of Trustees, my role is to support the staff team, and our wide community of volunteers to maintain the existing high standards of service provision.

Our aspiration now is to develop and expand our services, by doing this we will be able to broaden our remit and provide support to a wider community.


Ruth Owen - Counselling Service Manager

Hello – I am a BACP registered counsellor who trained and qualified at Compass over 16 years ago. I have volunteered as a counsellor with Compass ever since. More recently I was appointed as one of the two Counselling Service Managers. As part of this role I am the person who carries out the initial assessment for counselling, to explain the process, and answer any queries.

Helen Ellis

Helen Ellis - Counselling Service Manager

Hello – I qualified as a Counsellor six years ago, and I am also a Cognitive Behavioural Therapist. I started volunteering at Compass in 2014 and was appointed as one of the two Counselling Service Managers in 2016, to manage our Workplace Support Service. Until recently I delivered anger management training for Compass. I also work as a tutor both at Compass and at a local college, delivering counselling training.

Suzy Maher

Suzy Mather - Office Administrator

Hello – I joined Compass in January 2019 in order to assist with the smooth running of the office.  I deal with the financial transactions as well as liaising with counsellors and clients alike. I am motivated to helping move Compass forward though our social media profile and website in order to assist in advertising the important work that Compass does. 

Kelly Hawker - Adminstrative Assistant

Hello – I joined the Compass team in November 2019 in order to support the volunteer and staff team to underpin the smooth running of the office.  I am front of house to our clients, providing friendly and efficient information about our services and taking referrals.  I liaise with our counsellors, on room bookings and all other aspects of the administrative support across the board to ensure the day to day running of the office is done so effectively.

I am self motivated and enthusiastic in delivering my role and providing a caring nature to our clients. 

Esther Darnton - Surviving to Thriving Counsellor

Hello – I am a BACP registered counsellor who trained at JMU ( John Moore’s Uni) in 2002.  I have previously volunteered as a counsellor for Compass and at RASA Merseyside since 2003, as a rape and sexual abuse counsellor.  I joined the Compass team in February 2020 to set up “Surviving to Thriving” – a new counselling strand for adult survivors of childhood sexual abuse. This service provides one to one counselling, working through a programme of steps.  This programme is designed to support the processing of past traumatic experiences and growth towards healing.  In time there will also be facilitated support groups for survivors.

Ashley Miello- Administrative Assistant

Hello – I joined Compass in June 2021 in order to provide administrative support to volunteer counsellors and staff team.  I provide a warm and empathic manner when assisting client’s in the process to access our service.. I assist in client referrals, booking appointments, room allocation and all other aspects of the administrative support to help the organisation run effectively.  I also work alongside the company Director to effectively run a CPD program for our Counsellors to ensure that Compass can provide a high quality of service for our client’s.

I have always had a passion to help others and a keen interest in mental health services. I am a registered student member of the BACP and currently in my final year of my Counselling Diploma. I am hoping to support Compass by providing my services as a student counsellor alongside my administrative role.

I am proud to be part of such a wonderful organisation and the services they provide to help others.